At r779, your personal data is handled with the same discipline we apply to every other aspect of the platform — transparently, securely, and in full compliance with the obligations placed on us by our international gaming license. This policy explains exactly what data we collect, why we collect it, and how we keep it safe.
Our Privacy Commitments
All personal data held by r779 is stored on encrypted servers. Sensitive fields such as CNIC details, bank account references, and payment method identifiers are encrypted at rest using industry-standard protocols.
r779 does not sell, rent, or trade your personal data to third-party marketers or data brokers. Your information is used solely to operate your r779 account and meet our regulatory obligations.
You have the right to request access to the personal data r779 holds about you, request corrections, and in certain circumstances request deletion. Submit any such request to [email protected] and we will respond within 30 days.
r779 processes all transactions in Pakistani Rupees via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, and 1LINK. Payment credentials are handled directly by the respective payment provider — r779 does not store your full card or account numbers.
Identity documents submitted for KYC verification — such as your CNIC or passport — are reviewed by trained compliance staff only, stored securely, and never shared with any party outside our regulatory and licensing obligations.
r779 only sends promotional communications to players who have opted in. You can withdraw your marketing consent at any time from your account settings or by contacting r779 support via live chat. Opt-outs are actioned within 48 hours.
This Privacy Policy ("Policy") describes how r779 ("r779", "we", "us", "our") collects, uses, stores, and protects the personal information of players and visitors who use the r779 online gaming and sports betting platform at r779.pro. This Policy forms part of the r779 Terms and Conditions and should be read alongside them.
r779 operates under an international gaming license. That license imposes specific data protection, know-your-customer (KYC), and anti-money-laundering (AML) obligations on our business — and those obligations directly shape how we handle your data. We are committed to handling your personal information transparently, lawfully, and with the care that Pakistani players deserve from a licensed gaming operator.
r779 collects personal data in the following categories. The specific data points collected depend on the services you use and the stage of your relationship with the r779 platform.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, city of residence | Account communication, support, two-factor authentication |
| Financial Data | JazzCash / EasyPaisa / bank account references, transaction history, PKR balances | Deposit and withdrawal processing, AML compliance |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Fraud prevention, security, platform optimisation |
| Gaming Data | Bets placed, games played, win/loss history, session durations | Account operation, responsible gaming monitoring, regulatory reporting |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer service, dispute resolution, quality assurance |
| Marketing Preferences | Opt-in/opt-out status, promotional communication history | Sending relevant offers only to consenting players |
r779 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health records, except where a player voluntarily discloses health-related information in the context of a responsible gaming or self-exclusion request.
r779 collects personal data through the following channels:
r779 uses the personal data we collect for the following purposes:
r779 processes your personal data on the following legal bases, depending on the purpose of processing:
r779 does not sell your personal data. We share personal data only in the limited circumstances described below:
All deposits and withdrawals on r779 are processed in Pakistani Rupees (PKR) via established Pakistani payment channels. When you initiate a transaction, r779 passes the relevant payment instruction to the chosen provider — JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, or 1LINK — and receives a transaction confirmation in return.
r779 retains a record of transaction amounts, timestamps, and payment method identifiers (such as a mobile wallet number or bank reference) for the purposes of account management, withdrawal processing, and AML compliance. Full payment account credentials — such as complete mobile wallet PINs, full bank account numbers, or internet banking passwords — are never stored by r779.
r779 retains personal data for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable regulatory and licensing obligations — whichever period is longer. The following general retention guidelines apply:
After the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an individual player.
r779 implements technical and organisational measures appropriate to the risk posed by the data we process. These measures include:
While r779 takes all reasonable precautions, no internet-based platform can guarantee absolute security. You also play a role in keeping your r779 account secure — use a strong, unique password, do not share your login credentials, and contact r779 support immediately via live chat if you suspect unauthorised access to your account.
r779 uses cookies and similar tracking technologies on the r779 platform. Cookies are small text files stored on your device that help the platform remember your preferences, maintain your session, and gather analytics data. r779 uses the following types of cookies:
You can manage your cookie preferences through your browser settings. Disabling strictly necessary cookies will affect your ability to log in and use core r779 features. Disabling other cookie categories will not affect your access to gaming content.
Subject to applicable law and the retention obligations imposed by our international gaming license, r779 recognises the following rights in relation to the personal data we hold about you:
To exercise any of these rights, contact r779 support at [email protected] with the subject line "Data Rights Request", including your registered r779 username and a clear description of your request. We will acknowledge your request within 48 hours and provide a substantive response within 30 days.
The r779 platform is strictly for adults aged 21 and over. r779 does not knowingly collect personal data from individuals under 21 years of age. Age verification is a mandatory step before any withdrawal is processed, and r779 may request documentary proof of age (such as a valid CNIC) at any point during the account lifecycle.
If you believe a person under 21 has accessed the r779 platform using your account or device, contact r779 support immediately via live chat. r779 also recommends that adults in households with minors use parental control software to restrict access to online gaming platforms.
As an internationally licensed gaming operator, r779 may process and store personal data on servers located outside Pakistan. Where personal data is transferred internationally, r779 ensures that appropriate safeguards are in place — including data processing agreements that bind recipient parties to data protection standards consistent with those described in this Policy.
r779 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate contractual or technical safeguards. Transfers to KYC partners, game studios, and infrastructure providers are governed by binding data processing agreements.
r779 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable regulatory requirements. Where changes are material, r779 will notify registered players via email or on-site notification at least 14 days before the changes take effect.
The effective date at the top of this Policy indicates when it was last updated. Your continued use of the r779 platform after the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must cease using the platform and contact r779 support to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way r779 handles your personal data, please reach out through one of the following channels:
r779 customer support is available in English and is familiar with the banking context and identity documentation relevant to players in Karachi, Lahore, Islamabad, Faisalabad, and across Pakistan. We aim to acknowledge all privacy-related correspondence within 48 hours and provide a substantive response within 30 days.
r779 is an adult platform for players aged 21 and over only. We provide deposit limits, session reminders, and self-exclusion tools to help you stay in control. If gambling is causing you concern, visit our Responsible Gaming page for resources and support available in Pakistan.
Your Data. Your Trust.
You have read how r779 protects your personal data. Now explore a platform that pairs that commitment with fast PKR payments, live cricket betting, and a full casino — all built for Pakistani players.